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Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. King Charles Court is a medium size care home situated in Falmouth, with thirty beds. The care home houses older individuals with physical disabilities. Additionally, the facility is able to support people with dementia and sensory impairment.
Good standard of compliance with statutory obligations, industry codes of practice, and minor contraventions of food hygiene regulations. Some minor non-compliance with statutory obligations and industry codes of recommended practice. Every registered care provider in the UK can claim a free listing on Autumna.
St Georges Hotel - Care Home
One staff member told us that 'the manager is all about the people living here'. One person using the service told us that 'they seem more short staffed at the weekends' and 'they do look after you '. Another person said that there had been significant improvements in the recent months.
We welcome visitors at all times with or without an appointment. Friends and family can use any part of the home to entertain their relative. There is a Registered Nurse on shift 24 hours a day and a 24 hour Care Team. If you wish to specifically speak to the manager please just ask. – the service is performing badly and we've taken enforcement action against the provider of the service. To help you with your search, browse the48 reviewsbelow for nursing homes in Falmouth.
What people are saying about King Charles Court
Our site offers information and guidance that we hope will be of help to you. Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too. If you simply want to move to a more suitable non-retirement home, and need help or advice with this, our EAC Advice service is here to help you. Deciding whether to move home in older age can be challenging.
There are two bathrooms with additional toilets located in both services. At the time of the inspection there were 27 people living at the service. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees. King Charles Court is a care home which offers care and support for up to 30 predominantly older people.
Services we don’t give a rating
'sometimes the staff ask me if I want to go to bed too early, I am easy going but sometimes I say I will go later and that is OK'. We were not able to see in peoples records how they consented or agreed to the care they were receiving or any changes, such as a change of room or daily routine. People told us they felt that they could tell people if they were not being respected or if they wanted to complain. We saw that some people who should be supervised and monitored because they could not call for help if they needed to, were not regularly monitored to ensure that they were well and safe.
King Charles Court provided individualised nursing care and support to people which achieved extremely good outcomes for people who lived at the service. People visiting the service told us they were made welcome by friendly and caring staff and had unrestricted access to their relatives. They told us they were happy with the care provided and had no concerns about their relatives safety.
These had been kept under review and were relevant to the care provided. This unannounced comprehensive inspection took place on the 12 December 2017. The last comprehensive inspection took place on the 29 September 2015.
'Everything is OK, food is good, I get up and go to bed when I want and personal care is fine'. People who use the service we were able to speak with did not express any dissatisfaction with the cleanliness of the home, one person said staff worked hard to keep the home clean. We had received information regarding the laundry systems in the home in that people did not always wear their own clothes.
If this is your business, you can claim it and manage the information shown to care seekers. Set up an account and claim your listing, to update your company name, address, telephone number and service information. Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. Access the best of Getty Images and iStock with our simple subscription plan. Millions of high-quality images, video, and music options are waiting for you. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues.
Some people, who need support to ensure that they eat enough, did not appear to eat very much and we did not see how they were supported to ensure a good intake was maintained. For those people who were not able to talk with us, because they had a diminished level of capacity, we observed how they were supported to eat and drink. We observed that in some cases people were supported to eat in a way that promoted their independence. They were enabled to eat as much as they could and then staff helped them to finish their meal. We saw that the staff at the home were kind and caring and treated people with dignity and respect.
Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. This might enable you to live somewhere you couldn’t otherwise afford. King Charles Court Limited is registered as the provider that operates the facility. There are no other facilities registered by the same group in England.
There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. With a few exceptions, accommodation in a care home cannot be bought or rented like retirement housing. Think of them more like full-board hotel accommodation with 24 hour care available.
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